Carpet Cleaning FAQ

1. How often should my carpet be professionally cleaned?
A: Most carpet manufacturers recommend carpets be cleaned every 12 to 18 months, using an IICRC certified firm.

2. Can I walk on my carpet immediately after cleaning?
A: You should avoid walking on the carpet until it is dry. If absolutely necessary, you can walk on it. The carpet is groomed immediately after cleaning, meaning the fibers are lifted and separated. Walking on the carpet makes the fibers lay down and slows the drying process.

3. How long will it take my carpet to dry after is has been professionally cleaned?
A: Your carpet will dry between 6 and 12 hours, depending on weather conditions and how large of an area was cleaned.

4. Should I move all my furniture before the carpet is cleaned?
A: One of the reasons we can offer reasonable rates is that we typically do not move furniture. We can work around large pieces of furniture and we ask the home owner to move smaller pieces of furniture before our arrival.

5. Should I have carpet protector applied to my carpet after it has been professionally cleaned?
A: Carpet protector is always a good idea. It decreases the possibility of staining after a spill, as long as the spill is cleaned up immediately.

6. What will it cost to have my carpet professionally cleaned?
A: The cost depends on the size of the area to be cleaned and the condition of the carpet. Nu-Tech Environmental Control, LLC honors our price quotes and does not surprise our customers by increase the price with add-on charges. Contact us at 605-690-3478 for details and estimates.

7. Will professionally cleaning my carpet affect my carpet warranty?
A: Yes. Most manufacturers require your carpet be cleaned every 12 to 18 months by an IICRC certified firm. If this is not done, your warranty may be voided. You should keep your carpet cleaning receipt as proof.

8. Can I rent drying equipment?
A: Yes. Unless our drying equipment is already in use on a job site, we will rent dehumidifiers and blowers to customers who have opted to dry their own water damage. We claim no responsibility for drying if we are not managing the job.

9. What is the difference between professional carpet cleaning and renting a carpet cleaning machine from my local store?
A: When your carpet is professionally cleaned by Nu-Tech Environmental Control, LLC, a trained/certified technician will bring knowledge and professionalism to the job. We know how to handle different kinds of dirt. Our industrial truck mounted equipment, reliable cleaning solutions, and knowledgeable technicians provide a better cleaning experience than units that can be rented from your local store. In addition – you don’t have to do the work!


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